New Support Changes for 2017

Support Changes

There is going to be some new support changes this year due to the amount of customers i’ve acquired in the past 12 months i’ve had to move all support online via my website.

All support requests will now need to be made via this will mean i can respond in a timely manner by logging faults via a simple form that directs to FreshDesk.

New Invoice System

Username: (email you provided)
Password: (password sent via email)

Also invoices are now available to be paid online via PayPal (Bank Transfer & Cash Payments are still accepted).

Price Changes

Due to increased costs, down to price increases I have no choice but to put my own prices up.

I’ve have tried my best to keep prices the same for the past 2-3 years but this year i’ve had no other choice, for this i can only apologise.

The price changes are as follows (all prices in £GBP):

Old Prices New Prices
Domain Renewal 10 10
Website Hosting 200 250
Email Hosting 75 100
Maintenance Contract 150 165
Hourly Rate 25 40

As you can see the price increases are minimal, but if you have any questions i’ll be happy to help.

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *